PRIVACY NOTICE
Who is responsible?
answers.one Ltd (“we”, “us”) is the data controller/business under the EU GDPR, UK GDPR, Norway Personal Data Act 2018, and business under the California CCPA/CPRA. You can reach our Data Protection Officer at privacyoffice@answers.one.
What data do we collect?
Identification and contact data (e.g., name, email, phone)
Account credentials and marketing preferences
Usage analytics from our digital services
Sensitive data (only if you choose to provide it) such as demographic or accessibility information
Why do we process your data?
- Registration & account management
- Service delivery & customer support
- Marketing communications (only with your consent)
- Compliance & security monitoring
Legal bases (GDPR/UK GDPR/Norway): your consent (Art 6 (1)(a)), performance of a contract you request (Art 6 (1)(b)), and legitimate interests in service security (Art 6 (1)(f)).
We rely on “sale/share opt-out” and limited use of sensitive PI exemptions under the CCPA/CPRA unless you opt-in otherwise.
Will we sell/share your data?
We do not sell personal data for money.
International transfers
Where data leave your country, we use EU Standard Contractual Clauses, UK Addendum, and KVKK-compliant undertakings or Board-approved mechanisms. A copy is available on request.
Retention
We keep data no longer than necessary for the purposes above or as required by law; inactive marketing profiles are purged after 4 years.
Your rights
Access, correction, deletion/erasure, restriction, portability, and objection (GDPR/UK/Norway)
Withdraw consent at any time without affecting prior processing
Opt-out of sale/share and limit use of sensitive PI (CCPA/CPRA)
Complain to your supervisory authority (e.g., ICO-UK, Datatilsynet-NO, KVKK Board-TR, CPPA-CA)
To exercise any right, email privacyoffice@answers.one or visit answers.one/privacy.
How to withdraw consent
Contact us at the address above; we will honour your request within 30 days (10 business days for California “do-not-sell/share”).
Consequences of refusal
Providing personal data is voluntary, but without it we may be unable to create or maintain your account.
Updates
We may change this notice to reflect legal or operational changes; we will notify you in advance and, where required, request renewed consent.
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